Especially since some owners say there wasn't even an option to decline the update. MOPAR® SRT® FIAT® ALFA ROMEO. Starting over. The radio also has a fuse that isn't in the fuse box but inline in the engine bay. Got a notification there was an update for my 2014. How to Install Sirius XM Satellite Radio. Mine made it less than 30,000 miles. Eelpoutguy. It's not cheap if you're out of warranty. At this time the problem is believed to be responsible for as many as eight deaths which has sparked an investigation and class-action lawsuit. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. 64. 4. JEEP® RAM. While the automaker pushed out updated to stop the endless rebooting and said they'd work on a longer-term fix. Im now paying extra for service's I cannot access due to the faulty screen. While Ram trucks aren't mentioned by name, you can tell me if any of this sounds familiar. I have the same problem and the only fix is a new unit. Uconnect 8.4A Key Features NOTE: The 8.4Aand 8.4AN appearance is the same, but the listed features provide the differences. The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. The endless reboots would continue even if the cars were off and the keys were nowhere nearby. A judge partially granted Chrysler’s motion to dismiss which means this case will continue in Kansas, but not as a nationwide class-action. When [the screen goes blank] you lose all information on your radio, phone, navigation system very annoying. FCA DOCUMENT LINK FOR UCONNECT UPDATE 17.11.07 Looks to be a really nice update that is rolling out in phases. On its own, the system will switch between input sources. Please remove the USB stick to reset." For years owners have had issues with the system booting up into a blank (black screen), flickering during use, becoming slow to respond to touch inputs, and randomly rebooting and forgetting all of the user presets. We can help you diagnose, and fix, your Ram 1500's stereo problems. The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. When I try to update the UConnect software with the provided usb key, I get to step 11 for the embedded air card, and it times out with the error, "Sierra wireless: bolo file install failed. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … Recommended Articles. Maybe you're concerned you will soon. Average repair cost is $250 at 52,500 miles. I had the truck in for warranty work and Dodge told me they would install it for $150, I … • I will try it in the morning, but the first fix, was as advertised, so I'm finally hopeful. A UConnect class-action lawsuit was filed in Kansas in early 2018 after an owner’s defective UConnect system was replaced with, you guessed it, another defective UConnect system. In February of 2018, FCA sent out an over-the-air software update that promptly caused thousands of units to endlessly reboot every 45 seconds or so. I tried to update my radio through the uconnect site almost a year ago via usb and it kept getting stuck and failing on the wireless air card step. G – hour and a half into it and it locked up at Unit 10 Embedded air card unit percent complete 1%, total percent complete 75%. The fix for the NAV, as told to me by the UConnect rep. Find an open area (Field, big parking lot) with no electrical lines or nearby cell towers transmission sources, etc. Customers were told to call local dealerships who were just as clueless about the problem or what to do. Just got a failed download message. After doing research, this is a common issue it seems and most people need to get their radio replaced. uConnect Freezes and Leaves a Blank Screen That Doesn't Work, Ram Generations Where This Problem Happens, More Information About The Affected Models, 1st Generation ProMaster City (2015–2020). At this point I simply wanted to get my Uconnect system back to partially functional order until I could get my vehicle in for service. Your IP: 128.199.93.105 The uConnect infotainment system will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times. The uConnect team acknowledged the update problem on Febraury 13th and tied it to issues with the ever-so-useless SiriusXM Travel Link feature. Love listening to music in 34 second spurts for the last 2 days. Major class action law firms use this data when researching cases. You may need to download version 2.0 now from the Chrome Web Store. The uConnect infortainment system has a reputation. Follow us on Instagram; Follow us on YouTube; Follow us on Twitter; CHRYSLER. Each time it'd force owners to turn off their cars, restart, and just hope for a better outcome. The uConnect infotainment system will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times. They did not have any way of tracking them either. It failed "Sierra Wireless: bolo file install failed. #uconnect @jeep #jeep pic.twitter.com/6vmuv5BNrl. That ... didn't go over well. There's growing concern that some sort of electrical overstress is messing with airbag control units (ACU) in certain Ram trucks. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. And an over-the-air update just made things worse, destorying any shred of consumer confidence that was left. On June 1, 2016, the dealership replaced the system’s module, allegedly causing the screen to flash back and forth from black to white. Uconnect® Access; SiriusXM Guardian™ FOLLOW US. Check all the fuses, make sure they are seated. Participant. • 8.4” Touch-Screen • Navigation-Ready, see your dealer for details • Hands-free/Bluetooth • Touchscreen Climate Controls • SiriusXM™ • Embedded Connectivity (US Market Only) Uconnect 8.4AN Key Features FCA US LLC strives to ensure that its website is accessible to individuals with disabilities. Stay connected with full-screen Navigation, music and hours of on-demand content. JA: How many miles are on the Dodge? Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Safe Usage Of The Uconnect System • Read all instructions in this manual carefully before using your system to ensure proper usage! uConnect has a long list of problems and a short list of not-so-desirable solutions. Turn the car off and start it back up again. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves. • Ensure the volume level of the system is set to a level that still allows you to hear outside traffic and emer-gency vehicles. It also means you can't use the "SOS" feture in an emergency. 13 Posts . 2/13/18 4:40PM. Or turn off the car and pull the uConnect fuse. There's A Fix For The Chrysler UConnect Rebooting Problem But It's Just A Band-Aid. Discussion Starter • #10 • May 11, 2015. Note: It appears I must have a bad embedded air card, and this is why the updated failed to finish. Want to install satellite radio in your truck? The case manager also told me that they are aware of the NAV issue on the units but they do not know which, how, or what. FCA FLEET. Do a Google to find its location. Open the drivers door, and do three tight circles, driving counter clockwise. DODGE. Consumer confidence was already pretty low in the uConnect system, but FCA's handling just drove it deeper into the mud. With a black, unresponsive screen, owners are left without a way to control the radio, navigation, remote locking, climate control, and other important features. Format to FAT32. The lawsuit points to 3 Technical Service Bulletins (TSB) as evidence Chrysler has known about the defects since 2014. Uconnect said they are trying to get an OEM (New) one expedited and sent to the dealer. customers were not impressed with being kept in the dark. They also said the problem was regional to the northeast US and Canada and was limited to vehicles with the uConnect 4C NAV and 8.4-inch touchscreen. @UconnectCares I despise you with every fiber of my being. Try a full capacitive discharge to reset (disconnect battery B+ terminal and ground it for 10 seconds). In other words, if you have NAV units, you either need a new truck or a new radio to fix it. Should you encounter an issue accessing any content on driveuconnect.com, please contact our Customer … Please enable Cookies and reload the page. July 15, 2016 at 9:47 pm #1629287. My system came back after a hour of driving very annoying when you need the nav system for areas that you never been in before ad to stop and get out my map. • Your system is a sophisticated electronic device. Once again the dealership said it had fixed the system, but the screen went black again after the plaintiffs picked up the car.In July, the dealership again replaced the Uconnect system that allegedly experienced even more issues that prevented the plaintiffs from controlling their heating, air conditioning and navigation. Their focus is on safety-related issues. It's not a good ones, but it's well earned. We even have how-to's for fixing your Ram 1500's power window motor, installing an engine start/stop button, and resetting the check engine lights. Maybe you've experienced this problem. You may want to pull the radio and check for anything that may be loose. Or turn off the car and hop on your bike instead. I can't access the heating features which is disheartening since I live in Michigan and its winter time. to an authorized dealer to repair. Thanks lilschmied. The 2014 Ram 1500 has 8 problems reported for gps/uconnect malfunction. Performance & security by Cloudflare, Please complete the security check to access. Due to the Uconnect failure, I no longer have a functioning radio AM/FM/XM nothing! Farmington, Outing. singing voice. Posts: 5,063. • Otherwise you'll be left to deal with these problems: One of the main complaints about UConnect is how the system freezes up. Another way to prevent getting this page in the future is to use Privacy Pass. The following process explains how I finally unBricked Uconnect 8.4, and successfully booted back into a functional Uconnect system. A Uconnect lawsuit has been filed in Kansas. I went to the website and downloaded the update. CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. There’s nothing quite like singing along to your favorite song only to have the song suddenly stop so everyone can hear your lovely(?) The update was going smooth until it got to unit 11the embedded air card. This problem has been reported by owners of the following generations. Read about all this, and so much more, here! Radio and screen would just turn itself off at anytime, and the music that I had down loaded onto a thumb drive would not work unless I rebooted the complete system. Each time it'd force owners to turn off their cars, restart, and just hope for a better outcome. Do you have scan tool or … That's a tough pill to swallow considering that's the only way some Ram owners can control the temperature in their vehicles, connect to their phones, use the vehicle's voice assistant, turn on the radio, check the rear backup camera, or use the built-in navigation. So from the radio, to XM, to the USB, and so on. Little or no information was made availabe to owners wondering what the hell was going on. That led to a lot of dead batteries and frustrated owners. The bad part is I’m sitting in my truck on the driveway and left my beer in the house. 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