The default option will be for push notifications. Get Started: Download the Duo and Microsoft authenticator apps to your phone. However, this article uses the Microsoft Authenticator app. i had the same issue you had and was not able to find/fix it at first. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key. Enter your mobile device number and get a phone call for two-step verification or password reset. This guide will walk you through the process of enabling multi-factor authentication for Office 365. Choose Microsoft Authenticator - notification from the drop-down list of available methods. In the app, tap "Add account." I am able to add the App OK as a two-step Authentications option. If you would like more in-depth information on this topic, click here to visit the ITS help article. To verify proper configuration, enter the 6-digit code … 7. 8. You have additional options for how your organization contacts you to verify your identity, based on what's you're trying to do. If prompted to allow this app to send notifications to your phone please allow it. Get troubleshooting tips and help for sign-in problems in the Can't sign in to your Microsoft account article. 2. Use the Microsoft Authenticator app to scan the QR code. through the Microsoft Authenticator screens until you see a . The authenticator app should successfully add your work or school account without requiring any additional information from you. Enter the OTP beside 2FA Code option on the pop up window with the QR code. If some of these options are missing, it's most likely because your organization doesn't allow those methods. I installed the authenticator app on my phone to help her and generated the code. You can also receive the two-step verification code through an automated phone call or text message. I need QR Code for Setup authenticator App after Reset of mobile phone I have one Office 365 Account which ist User and Admin where I Set 2FA as active. However, if you do not want the verification code in English, you can use an authenticator app to generate the code. For now, select Use verification code and then the set up button underneath. Select "Work or school account," then point your device's camera at the QR code on your computer screen. Use it to scan the QR code. 12. Point your phone at the QR code showing on your computer screen. Scan the QR code into Microsoft Authenticator app on your mobile device and click "Next". Press "Approve from the Microsoft Authenticator approval notification sent to your mobile device". If you do not have access to a smart mobile device, you can enable this security feature on your email account instead! The device's camera will activate. Tap OK to access the Camera and position your QR code reader over the QR code on your computer screen. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device. If you have setup Microsoft Authenticator app on 5 different devices or 5 hardware tokens, you would not be able to setup a sixth one and may see the following error message. 10. First we should login this web, https://myapp.microsoft.com, then click your account and select Profile. DHCP Registration This involves scanning the QR code and typing in the App's 6-digit verification code. It displayed the QR image. Depending on your organizationâs settings, you might be able to use an authentication app as one of your security info methods. Select Yes from the confirmation box to delete the authenticator app. It has a CODE and URL for you to enter and create a new account. After you've set this up the first time, you can return to the Security info page to add, update, or delete your security information. Security questions. Whether you are setting up 2-Step for use with Office 365 or applications that use Duo, the easiest method for both is to use the available phone apps. Step 9: Allow Access the amera Notification and scan the QR code which is displayed in the portal using your mobile app. Set up your security info from the sign-in page prompt, Set up my account for two-step verification, Download and install the Microsoft Authenticator app, Set up security info to use text messaging (SMS), Set up security info to use a security key, Set up security info to use security questions, Sign in using two-step verification or security info. Press "Approve from the Microsoft Authenticator approval notification sent to your mobile device". Go into your Security settings. Select 2-Step Verification. Once the QR code is scanned, the App will provide a 6-digit One-Time Password (OTP), then click Add Account. Enter the code into the Generated Code field. If you're not using the Microsoft Authenticator app, select the Authenticator app or hardware token option. Download this app from Microsoft Store for Windows 10 Mobile, Windows Phone 8.1, Windows Phone 8. Open the Microsoft Authenticator app on your mobile device b. Security info methods are used for both two-factor security verification and for password reset. 3 7. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in the Set up your security info from the sign-in page prompt article. Use the Microsoft Authenticator app to scan the QR code. 2-Step Verification for Office 365 (Heelmail) Scanned Exam Scores. Select Add account. Hi, I have tried adding the Microsoft Authenticator App for two-step authentication.